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plastic_alligator plastic_alligator is offline
minipost: 07-03-2008, 10:51 PM
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I have a buyer on ebay interested in a pair of jeans but she lives in Germany. Is it recommended to ship Internationally? Am I still covered by Paypal? If they are confirmed? I know you can't purchase Dellivery Confirmation for International orders. What should I do?
Selling: Diesel 81M/88D/8AA/8EE
ntegragsr93 ntegragsr93 is offline
minipost: 07-03-2008, 11:10 PM
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only US, Canada, and UK can confirm addresses

i've shipped to germany and had no problem. i use express mail.
I'm a jeanaholic
plastic_alligator plastic_alligator is offline
minipost: 07-04-2008, 12:35 AM
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I am just a little sketchy because it's a good hunk of money I would be out of if it gets lost. She also only has a feedback score of 2.
Selling: Diesel 81M/88D/8AA/8EE
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minipost: 07-04-2008, 12:53 AM
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Dont cut off the Germans. Just ship with express or priority (NOT priority flat rate) and youll have tracking.
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minipost: 07-04-2008, 01:01 AM
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Even with her feedback? She only has 2...I ain't hatin' I'm just paranoid because I tend to have bad luck...
Selling: Diesel 81M/88D/8AA/8EE
designerdesire designerdesire is offline
minipost: 07-04-2008, 07:15 AM
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I've never had an issue with international buyers in terms of receipt, although I only use EMS.
"Shopping is cheaper than a therapist." -The wisest person I've never met. I'm a guy. (don't worry, I was confused by it, too)
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minipost: 07-04-2008, 10:06 AM
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What is EMS?
Selling: Diesel 81M/88D/8AA/8EE
blm14 blm14 is offline
minipost: 07-04-2008, 01:29 PM
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EMS = express mail service. The most expensive but safest international shipping method. International Priority Mail Parcel Service (NOT FLAT-RATE ENVELOPE) provides the same level of tracking in SOME countries (canada and japan for example) but not others. In order for you to win a paypal dispute you must be able to show delivery to either a state or province. In some countries IPM shows only "delivered" whereas for example for canada you can track the parcel on canada's royal mail website and see DELIVERED TO ALBERTA for example.

International shipping is complicated and subtle. In general the only way to learn to do it right is with practice and experience.
MEGA RARE mens diesel jeans posted to honestmall as of 6/29/08 including xro 772, zathan 710, etc
malves malves is offline
minipost: 07-04-2008, 04:39 PM
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I have shipped internationally with EMS and it went very smoothly. I think there is insurance built in too.
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minipost: 07-04-2008, 07:00 PM
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even express mail to Germany does not provide enough tracking to win a paypal dispute. Unless of course someone here knows how to track the packages down to the city it was delivered to.

I have tried on the German Post site and I cannot track w/ any tracking number. The USPS site just says delivered in Germany ... this is not enough to win a paypal dispute.
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minipost: 07-04-2008, 07:18 PM
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I had a buyer in Germany raise a concern about his package because he said it hadn't arrived. I simply called USPS and asked a representative as to the whereabouts of the package. They told me it was at his local post office for him to pick up and he went and did it...not quite winning a PayPal dispute but USPS seems to be on top of knowing where it is.
"Shopping is cheaper than a therapist." -The wisest person I've never met. I'm a guy. (don't worry, I was confused by it, too)
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minipost: 07-04-2008, 07:39 PM
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^ yep I have done the same. Unfortunately if they choose to file a paypal dispute it doesn't qualify. If you are working with reasonable buyers though its no problem .... its the irrational ones where you really need the tracking. Some people will not listen to anything you say and won't even go check the local post office even though you tell them it is there.
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minipost: 07-04-2008, 08:12 PM
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Ok so what should I do if she is the winning bidder?
Selling: Diesel 81M/88D/8AA/8EE
blm14 blm14 is offline
minipost: 07-04-2008, 08:50 PM
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Hey mike have you tried putting the USPS tracking numbers into the german post office website's tracking system?
MEGA RARE mens diesel jeans posted to honestmall as of 6/29/08 including xro 772, zathan 710, etc
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minipost: 07-04-2008, 09:08 PM
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Quote:
Originally Posted by blm14 View Post
Hey mike have you tried putting the USPS tracking numbers into the german post office website's tracking system?
tried but it never likes my USPS express tracking numbers.

One day I even called up DHL and Deutshe Post and was on the phone forever trying to figure out what to do.

This rep told me to track on the USPS site. When I told him that I needed to track up to the country he would transfer me to Germany. It took about 10 tries before I finally was transfered to someone who could speak English ...



Here is an express tracking number from the 17th of June ... if anyone can figure out where to track it that would be awesome.

EC937601396US
plastic_alligator plastic_alligator is offline
minipost: 07-04-2008, 09:40 PM
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