This suggestion pertains to HM... when selling a used item, there should be a rating scale of 1 to 10 for the condition of the item.. 1 being very used and 10 be like brand new. Pictures usually don't do justice on what the item really looks like in real life. Of course, the seller is responsible for giving an honest rating so there are no surprises!

Whenever I'm interested in a used item I usually pm the seller asking about the rating of the used condition. It just makes my life easier knowing how used something I'll be wearing would be!